Right of Cancellation

You can revoke your declaration of the contract within 14 days without giving reasons in text form (eg letter, fax, e-mail) or - if the matter is left to you before the deadline - by returning the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 of the German Civil Code as well as our obligations pursuant to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 of the German Civil Code. The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period. The revocation must be sent to:

nD-enerserve GmbH
Max-von-Laue-Str. 19
30966 Hemmingen

E-Mail: info@enerserve.eu

Consequences of cancellation

In the case of an effective revocation, the services received at both ends must be returned and any benefits (eg interest) drawn. If you can not or do not return or receive the received performance as well as usages (e.g., advantages of use) in a deteriorated condition, you must provide us with this information. For the deterioration of the goods and for drawn uses you have to make a decade of sales, as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the function. "Testing the properties and functioning" means testing and testing the respective goods, as is possible and customary in the store business. Transportable items are to be returned at our risk. You have to bear the cost of returning. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the sending of your declaration of revocation or the thing, for us with their receipt.

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Additional information on revocation

Addition 1: The right of revocation does not exist for the delivery of goods, which are made according to customer specification.

Addition 2: Please avoid damage and contamination. If possible, please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer wrapper. If you no longer own the original packaging, please provide suitable packaging for adequate protection against transport damage.

Addition 3: Please return the goods as an insured parcel to us and keep the delivery document.

Addition 4: Please call us back at the phone number [0511-47308147] before sending back to announce the return. This enables us to assign the products as quickly as possible.

Addition 5: Please note that the modalities specified in additions 2 to 4 are not a prerequisite for the effective exercise of the right of revocation.